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1091-Topics on Service Sciences-63043
Registration：Now ~ Any Time
Course Period：2020-09-14 ~ 2021-01-18

                            

                                                                                                                                                                        

                                
 Pass condition

                                
Grade：60 Fraction

                            

                                                                                

                        

                            
    
                                                                
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    服務科學介紹
    
                                
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    服務品質衡量方式與工具介紹
    
                                
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    Data Mining in SSME
    
                                
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    CH02 邁向服務科學領域+篇末個案
    
                                
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    CH03 服務創新與服務經濟
    
                                
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    CH04 新服務的創新與發展+篇末個案
    
                                
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    CH05 服務設計範疇與問題的定義
    
                                
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    CH07 服務流程之塑模與改善
    
                                
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Instructor

                            

                        

                        

                                                

                            

                                                                                                                                            

                                        

                                        
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